The right digital platforms

We power public health programs with simple, digital platforms that can manage millions of health records—and provide actionable data to save millions of lives.

Right: Participants in “Law & Health Security: Strengthening Nigeria’s Legal Preparedness”. Credit – Resolve to Save Lives

Digital platforms for managing blood pressure and chronic diseases

Challenge

Common chronic conditions like high blood pressure require up-to-date and accurate patient records at every health visit to identify at-risk patients and reveal trends in program performance — but paper-based systems are too slow and cumbersome to make this possible

Solution

Simple, digital platforms that are fast and easy to use make it possible to treat more patients wherever they seek care—while improving care delivery.  

Impact

Real-time patient and program monitoring gives providers the tools to spot and fix issues—so more patients get their blood pressure under control.

How the right digital platforms support blood pressure control

Digital platforms play a critical role in improving patient care and making health programs successful, but only if they’re fast, easy and health care workers want to use them.

Why go digital?

Dramatically reduce admin time

Retain more patients in care with automated follow-ups

Efficiently manage very large groups of patients 

Maintain longitudinal patient records across facilities

Improve monitoring and program quality

Improve patient outcomes

Why most systems don’t work

What the best systems do

Designed for stakeholders, not users Designed for health care workers
Ask for too much information Minimal data entry
Too cumbersome Fast and easy to use
Too complex Simple dashboards focused only on key indicators

Tools that work for health care workers

There are many digital health platforms, but often health care workers don’t want to use them or use them incorrectly because they’re not designed with their needs and real-world workflows in mind.

We kept this in mind when developing the Simple app, which helps health care workers manage patients with high blood pressure and diabetes. We used user-centered design principles, working directly with health care workers to design and test the software.

Health records with legs

A typical paper system works only covers a single facility—where the patient first registered. If a patient seeks care anywhere else, they start over with a new health record. With a digital system, patients can seek care at different facilities and still keep a single, complete health record over time.

Streamlining administration

Digital platforms can also automate administrative tasks that are slow and labor-intensive with a paper-based system—like sending SMS reminders and compiling reports of overdue patients. This makes patient management easier for health care workers and improves patient retention.

Actionable data for health programs

You can’t manage what you can’t measure. A simple digital platform makes it easier for health care workers to capture basic patient data during a consult, and feed it into the HEARTS360 dashboard in real-time. This up-to-date information—displayed in a simple dashboard—helps program managers identify gaps in program performance, and test strategies to address them.

How we support digital solutions for blood pressure control

From our award-winning, user-centered app...

Our Simple app for managing large-scale hypertension and diabetes programs is used and loved by health care workers in more than 5,000 facilities—from district hospitals to primary care facilities and community clinics—to manage moe than 4 million blood pressure and diabetes patients.

...to the world's most popular health information system...

DHIS2 is the most widely used health information system in the world. We worked with the University of Oslo to make the DHIS2 Tracker app faster and easier for health care workers to use—optimizing it for use in busy primary care facilities managing thousands of patients with high blood pressure and diabetes. We also created a DHIS2 package for hypertension and diabetes that allows for quick data entry and easy patient management.

...and beyond

The features that make our Simple app effective can strengthen any electronic health record system. We built the HEARTS360 demo dashboard to help program and system managers visualize how their health information systems can be adapted to better monitor program progress and bring patients back to care. We also created a guide for developers—so they can build these features quickly.

Digital platforms in action

Resources for digital platforms

Designing an optimal digital tool for hypertension and other long-term treatment programs

Designing an optimal digital tool for hypertension and other long-term treatment programs

Resolve to Save Lives
Step-by-step guidance for creating an effective digital tool for hypertension management and other chronic disease programs
screenshot of first page of factsheet titled "Phone Calls to Overdue Patients with Hypertension"

Phone calls to overdue patients with hypertension: Fact sheet

Resolve to Save Lives
This two-page factsheet outlines the key takeaways from the full guide, Guide for Management of Overdue Patients with Hypertension, and is designed as a resource for staff in your hypertension…
table graphic depicting the four steps to leading good data review meetings

Leading a good data review meeting: Fact sheet

Resolve to Save Lives
This one-page fact sheet outlines the key takeaways from the full guide, Leading a good data review meeting, and is designed as a resource for staff in your hypertension clinic….
circular graphic depicting four continuous steps to leading productive data review meetings

Leading a Good Data Review Meeting

Resolve to Save Lives
The ultimate goal of a successful hypertension program is to improve blood pressure control at the population level. Establishing regular data review meetings to review program progress using the HEARTS360…

Latest news on digital platforms