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Product Manager, COVID-19 US Contact Tracing Acceleration Initiative

Resolve to Save Lives Initiative of Vital Strategies

6-Month, Full-time Consultancy

Vital Strategies is a US-based international public health organization working in more than 70 countries to address important and challenging health issues. We develop and oversee programs to strengthen public health systems and address leading causes of morbidity and mortality, providing expertise in project implementation and management, strategic communications, epidemiology and surveillance, and other core public health capacities.

Resolve to Save Lives is a global health initiative of Vital Strategies that since 2017 has been working closely with governments, the World Health Organization, the World Bank, academic and other partners in a number of countries to strengthen national capacity to prevent, detect and respond to epidemic threats. For more information about our Prevent Epidemics initiative, visit: and

We have formed a COVID-19 Incident Management System to control and mitigate the spread of the novel coronavirus in vulnerable low- and middle-income countries and the United States. A significant area of focus for our work in the US is accelerating and strengthening the technical and operational capacity of local public health departments to carry out impactful contact tracing to reduce the spread of infection and allow for the safe reopening of society as soon as possible. As part of this effort, we are building and deploying efficiency and efficacy tools for jurisdictions all over the US that are scaling up traditional contact tracing efforts.

The Role

We are looking for an experienced Product Manager to drive product direction, deployment, and iterative improvements for an app that will help people to successfully stay in quarantine/isolation. When someone gets a call from the health department telling them that they need to stay home for 10-14 days, it can be a very difficult experience. This new tool, codenamed “Isolate Together,” is a relatively simple web app and native app that will connect people to social services and information from their local jurisdiction — think food banks, medical hotlines, mental health services, job assistance, laundry service, etc. The goal is to deploy a tool that is easy to use and accessible to many people. All resulting work will be open-source and available to anyone who needs it, with no strings attached.

Our contact tracing efforts are in partnership with NY State as well as Philadelphia and other jurisdictions, so you will have real proving grounds for the tool. If successful as a pilot, the tool will need to scale across jurisdictions in the US and integrate with a variety of systems, so you will need to develop an understanding of the technical landscape of contact tracing and ensure that we are creating a flexible, useful, pragmatic tool that will scale.

This is a full-time, 6-month consultancy, renewable depending on program need.


Required skills:

Desired skills:

How to Apply: Send your resume and a cover letter describing your experience, suitability for this role and fee expectations to by 19 June. We encourage you to submit applications as soon as possible as we will move quickly to shortlist, interview and appoint. Due to high volume of applications, only shortlisted applicants will be contacted.